Tag Archives: Restaurant

Leadership Case Study…

WeAskU Inn: Case Study The WeAskU Inn, located in Southwestern United States, has a wonderful geographic location, being very scenic and easily accessible by air or ground travel. Although the buildings and grounds are beautiful, the architect had little experience in designing hotels. The WeAskU Inn is composed of seven buildings separated by large areas […]

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Why Kitchen Service Backs Up

Your dining room is full of happy customers looking forward to a great meal. You are proud of the job you’ve done putting together some crowd-pleasing specials that the waiters are having no problem selling alongside your classic dishes. The orders start coming in and, at first, things in the kitchen are humming right along. […]

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Walking the Line

As restauranteurs and chefs, we do a lot of planning. Almost everything we are responsible for getting done requires that we think things through early enough to get the ball rolling soon enough to get each task accomplished by the time it needs to be done. We have to write our menu in time to […]

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Building Appetizer and Dessert Sales

It’s not uncommon for a person to be able to tell when a stranger, a waiter perhaps, is trying to get them to buy something they don’t want, and to recoil when it happens. The practice of mindless “up selling” is so endemic in much of our industry that it has become a caricature. “Would […]

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Cutting Your Own Meat

One of the most basic decisions a restaurateur makes when developing their concept is where his or her kitchen will exist on the continuum that starts with buying everything pre-prepared, and ends with doing everything from scratch. Very few restaurants occupy the terrain at either extreme, with most fitting somewhere in between. They arrive at […]

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Friends in High Places

Oh look another weekly article review for my Kitchen Management class. I know that sometimes these reviews and summaries are a bit random but I try and pick ones that will help people increase the amount of business they are doing or could help myself out later in life if I ever try and open […]

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